This is a one-time charge that will appear on your statement as VIST VISUALS.
We aim to ensure complete satisfaction. However, due to the creative nature of services, refund policies apply as follows:
✅ Refund Eligibility
Refunds may be accepted only if:
❌ Non-Refundable Situations
Refunds are not available if:
Concept, storyboard, or initial animation has been delivered
Project delay is caused by client response time
Client changes their mind after production begins
Client fails to provide required information on time
The animation has been approved or finalized
✅ Project Pausing Option
Instead of cancellation, a project may be paused for up to 60 days
with written notice by the client.
✅ Quality Guarantee
If you are not satisfied with the result,
we offer additional revisions according to project scope.
✅ Contact for Refund Requests
To discuss refunds or adjustments:
📧 Email: [email protected]