Refund Policy

This is a one-time charge that will appear on your statement as VIST VISUALS.

We aim to ensure complete satisfaction. However, due to the creative nature of services, refund policies apply as follows:


✅ Refund Eligibility

Refunds may be accepted only if:

  • Work has not started yet

  • Client requests cancellation within 24 hours of payment


❌ Non-Refundable Situations

Refunds are not available if:

  • Concept, storyboard, or initial animation has been delivered

  • Project delay is caused by client response time

  • Client changes their mind after production begins

  • Client fails to provide required information on time

  • The animation has been approved or finalized


✅ Project Pausing Option

Instead of cancellation, a project may be paused for up to 60 days
with written notice by the client.


✅ Quality Guarantee

If you are not satisfied with the result,
we offer additional revisions according to project scope.


✅ Contact for Refund Requests

To discuss refunds or adjustments:

📧 Email: [email protected]